Shipping and payment terms

Processing time: 

Webinar & Seminar: You will immediately receive an order confirmation and an invoice. 

Note webinar: You will receive the invitation link at least 1 day before the start of the event. 

Free Shipping: 

There are no costs for shipping by eMail. 

Note regarding cancellation conditions: 

• 100% refund up to 30 days before the start of the event 

• No refund for less than 30 days (substitute can be registered free of charge up to 7 days before the start of the event)